سياسة الخصوصية

1. Information We Collect

Wovenex may collect information that you voluntarily provide when using the "Taswiqa" application, including when you create an account, place orders, or communicate with us. This may include your name, email address, phone number, delivery address, and order-related details..

  • Account information such as name, phone number, and email address
  • Order-related information such as delivery details and order history
  • Basic technical or usage information such as device type and app interactions

2. Application Scope

This Privacy Policy applies to the mobile application "Taswiqa", which is developed, operated, and provided by Wovenex. It covers information collected through the application and related services used to support browsing, ordering, delivery, customer support, and account management.

3. How We Use Information

Information collected by Wovenex may be used to operate the "Taswiqa" application, process orders, provide delivery-related services, communicate with users, improve application performance, and support legitimate business and security operations.

  • Creating and managing user accounts
  • Processing orders and facilitating delivery services
  • Providing customer support and service-related communication
  • Improving application functionality, usability, and performance
  • Maintaining security, preventing misuse, and supporting legal compliance

4. Location Data

Location data may be collected to enable delivery services, order tracking, address selection, and location-based features. This data is used only when necessary for the operation of the application.

Location data is only collected with user permission and can be disabled at any time through device settings. Disabling location access may affect certain features of the application.

5. Application Permissions

The "Taswiqa" application may request certain device permissions in order to provide core functionality and improve the user experience.

  • Location: used for delivery services, address selection, and location-based features
  • Notifications: used to send order updates, service alerts, and important account-related messages
  • Storage or media access: may be used where necessary for uploading or selecting files or images, if such functionality is available

These permissions are only used as required for the intended service and may be managed through device settings.

6. Sharing of Information

Wovenex does not sell personal information. Information may be shared only when reasonably necessary to operate the application, process orders, support deliveries, provide technical services, comply with legal obligations, or protect the security and integrity of the service.

  • With service providers or technical partners who support application functionality
  • With delivery-related parties where necessary to fulfill orders and provide the requested service
  • With payment service providers for payment processing, where applicable
  • With legal authorities when required by law or to protect rights, safety, or security

We do not share personal information with third parties for marketing purposes.

Payments within the application may be processed through third-party payment service providers. We do not store payment card details on our servers.

7. Data Retention

We may retain personal and service-related information for as long as reasonably necessary to operate the application, manage accounts, process orders, maintain business records, resolve disputes, enforce our agreements, and comply with legal obligations.

8. Data Protection

Wovenex applies reasonable administrative, technical, and organizational measures to help protect information against unauthorized access, disclosure, misuse, alteration, or loss. However, no website, mobile application, transmission method, or storage system can be guaranteed to be completely secure.

9. Your Rights

Depending on your location and applicable laws, you may have rights relating to your personal information, including the right to request access, correction, update, or deletion of certain information, subject to legal and operational requirements.

Users may request account deletion or submit privacy-related requests by contacting us through the email address provided below.

10. Third-Party Links

The application, website, or related communications may contain links to or integrations with third-party services, websites, or tools. Wovenex is not responsible for the privacy practices, content, or policies of those third parties. Users should review the policies of those third parties separately where applicable.

11. Policy Updates

Wovenex may update this Privacy Policy from time to time to reflect legal, technical, operational, or business changes. Any updated version will become effective upon posting on this page unless otherwise stated.

Contact Information

Company Name: Wovenex

If you have questions about this Privacy Policy or want to submit a privacy-related request, please contact Wovenex through our official email:

contact@wovenex.online